About Heat Pumps Queenstown

Heat Pumps Queenstown is a local heat pump specialist serving the greater Queenstown Lakes and Central Otago district. We install, size and service cold-climate heat pumps built for the coldest populated corner of the country, and we give honest, fixed quotes with the trade-offs explained plainly. We fit all the major brands, so the advice is about your home, not a sales target.

Built for a genuinely cold place

Queenstown has the toughest heating climate in New Zealand. Winters are long and properly cold, with hard frosts, sub-zero mornings and snow to town level in a cold snap, while cold air pools on the valley floors around Frankton and Lake Hayes. A heat pump sized for a milder town simply cannot keep up here.

That is the whole reason we are careful about cold-climate ratings and sizing. We specify units that hold their heat output when it is genuinely freezing, and we size up for older homes and exposed sites, so your home is warm on the worst morning of the year rather than just an average one.

We know the local housing

The housing around the Lakes splits two ways and each needs a different answer. There are older single-glazed timber cottages and ex-rentals in central Queenstown and Arrowtown that lose heat fast, and a growing number of high-spec new builds at Jack's Point, Shotover Country and Lake Hayes Estate that want quiet whole-home comfort. We work on both every week, so we know what suits a draughty old villa and what suits a new architectural build.

How we work

• Honest, fixed quotes. You get a clear price up front with the things that move it explained, not a vague estimate that creeps on the day.
• All the major brands. We fit Mitsubishi Electric, Daikin, Fujitsu, Panasonic and Toshiba, so we recommend the unit that genuinely suits your home and budget.
• Sized on site. We confirm the right capacity at your home, factoring in insulation, glazing and how exposed you are, rather than guessing from a floor plan.
• We back our own work. We service and repair the systems we install, so there is a local team who knows your setup if it ever needs attention.

What we do

From a single high-wall in a cold bedroom to a ducted system in a new build, we cover the lot. You can read about our heat pump installation, compare the types of heat pump, see real prices on the cost guide, and check whether a Warmer Kiwi Homes grant could cover most of the cost. We look after the servicing and repairs of our own installs too.

Where we work

We cover the whole district, from Queenstown, Frankton and Arrowtown across to Wanaka and Hawea and out to Cromwell, Alexandra and Clyde. The full list is on our areas we serve page.