Toshiba heat pumps in Queenstown
Toshiba's headline is peace of mind. It backs its heat pumps with one of the longest warranties in New Zealand, 5 years parts and labour plus 10 years on parts, built on the compressor technology Toshiba helped pioneer. We install the full range, from the quiet Seiya to the designer Haori, across Queenstown and Wanaka.
Toshiba is a mid-range heat pump brand whose standout is its warranty: 5 years parts and labour plus a further 5 years on parts, for 10 years of parts cover when registered. It is built on Toshiba's long history in compressor engineering, comes in ranges from the quiet, affordable Seiya to the designer Haori, and is distributed in New Zealand by AHI Carrier.
We install all the major brands, and Toshiba appeals to homeowners who put long-term reliability and warranty cover near the top of the list. You can see the current lineup on the AHI Carrier New Zealand site, the official Toshiba distributor here.
Why homeowners choose Toshiba
- One of the longest warranties going. 5 years parts and labour plus 10 years on parts when registered, which is reassuring on something you expect to run for well over a decade.
- Compressor pedigree. Toshiba helped pioneer the DC twin-rotary inverter compressor that sits at the heart of modern heat pumps, and its units have a solid reliability record.
- Quiet operation. Many models run as low as around 20 decibels, which makes the Seiya in particular an easy choice for bedrooms.
- A genuine designer option. The Haori has a textile front panel that suits a living room where a standard white unit would look out of place.
The Toshiba range we install
Toshiba covers the budget end through to a designer flagship, plus floor, multi-room and ducted formats. These are the ranges we fit most.
| Range | What it is | Best for |
|---|---|---|
| Seiya | Affordable, quiet entry high-wall | Bedrooms and smaller rooms |
| Shorai Edge | Premium high-wall, high efficiency and filtration | Main living areas |
| Haori | Designer high-wall with a fabric front | Living rooms where looks matter |
| Floor console | Floor-mounted unit | Low windows or replacing a fire |
| Multi-split | Several indoor units off one outdoor unit | Heating multiple rooms |
| Ducted | Concealed whole-home system | Even heating throughout the house |
To compare formats rather than brands, see our types of heat pump guide and the installation cost page. The feature-led mid alternative is Panasonic, while the proven premium choice for hard frost is Mitsubishi Electric.
Toshiba and the Warmer Kiwi Homes grant
We will always be straight with you on this: Toshiba is not currently on the Warmer Kiwi Homes approved list. If you qualify for the grant and want to use it, we would steer you to a funded brand instead, which you can read about on our Warmer Kiwi Homes grant page. If the grant does not apply to your situation, Toshiba's long warranty makes it a strong value-for-money choice.
Toshiba installation across the Lakes
A long warranty is only as good as the install behind it, so we size your Toshiba for the room and how exposed it is, site the outdoor unit to shed frost and snow, and register the warranty so your full cover is locked in. It is the same standard we hold on every heat pump installation in Queenstown and across to Wanaka.
Toshiba questions
How long is the Toshiba heat pump warranty?
Toshiba heat pumps come with 5 years parts and labour plus an additional 5 years parts cover, giving 10 years on parts, when the unit is installed in a home by a qualified installer and registered. It is one of the longest warranties on the New Zealand market, and we handle the registration as part of the job.
Are Toshiba heat pumps reliable?
Toshiba has a strong reputation for reliability, helped by its compressor engineering: Toshiba pioneered the DC twin-rotary inverter compressor that many heat pumps are built around. The long 10-year parts warranty also reflects the confidence the brand has in the hardware lasting.
What is the difference between the Toshiba Seiya and Shorai ranges?
The Seiya is the affordable, quiet entry range, well suited to bedrooms and smaller rooms. The Shorai Edge is the premium range with higher efficiency, advanced filtration and very quiet operation for main living areas. Toshiba also makes the Haori, a designer unit with a fabric front for rooms where looks matter.
Is Toshiba available with the Warmer Kiwi Homes grant?
Toshiba is not currently on the Warmer Kiwi Homes approved list, so if a grant is important to you we would point you toward a funded brand like Mitsubishi Electric, Daikin, Fujitsu or Panasonic instead. If the grant does not apply to your situation, Toshiba's long warranty makes it a strong value choice.
Want a Toshiba quote?
Tell us about your home and we will recommend the right Toshiba model and give you a clear, fixed price. No obligation, usually same business day.